Human Expertise and AI in CI

The Balance Between Human Expertise and AI in Competitive Intelligence

Competitive intelligence (CI) is critical for businesses aiming to stay ahead in today’s fast-moving markets. Companies use it to understand competitors’ strengths and weaknesses, market trends, and customer behavior, among other things. With the rise of artificial intelligence (AI), businesses…

AI Pharmaceutical Industry

AI is Revolutionizing the Pharmaceutical Industry – But Pharma Keeps a Tight Rein on Employee AI Usage

In my research on the transformational impact of Artificial Intelligence (AI) within the pharmaceutical industry, I’ve observed firsthand how AI is catalyzing significant shifts in the sector. Through interviews and analysis, I’ve seen major drug companies effectively integrate advanced technologies…

EVs in Commercial Trucking

Charging Ahead or Short Circuit? Evaluating the Road to Mass Adoption of Electric Vehicles in Commercial Trucking

As the transportation industry accelerates toward an electric future, businesses are navigating a complex landscape shaped by new regulations, technological advancements, and shifting market demands. The transition to electric vehicles (EVs) is more than a trend; it’s a fundamental shift…

Leverage Social Media Monitoring for Strategic Intelligence

Boost Your Competitive Edge: How to Leverage Social Media Monitoring for Strategic Intelligence

As you navigate today’s global business environment and strive to stay ahead of the competition, remember that it takes more than just offering a superior product or service. You need a deep understanding of market dynamics, consumer behaviors, and crucially,…

B2B Voice of Customer Discussion Guides

Engaging Dialogues: Best Practices for Creating B2B Voice of Customer Discussion Guides

Customer interviews are the only way to truly understand a business customer’s perspective accurately and reliably. Conducting successful interviews with B2B audiences requires careful planning of a discussion guide that will be used during the interview. Here are four best…