TECHNOLOGY & tELECOMMUNICATIONS

With changing business models, new technology, increased competition, and increased regulatory pressures, companies are looking for a way to anticipate the future and stay ahead of the competitive curve.

 

Proactive Worldwide

[ EVIDENCE-BASED DECISION SUPPORT
FOR THE ENTIRE BUSINESS SPECTRUM ]

In the technology and telecommunications industries, the pressure is becoming increasingly intense to serve and equip new and existing customers and stay ahead of emerging technologies from software, hardware networking and storage standpoints. And heightened competition at all levels within the telecom industry global value chain has resulted in price erosion, cross-selling, and upselling through bundling, as well as the need to deal with tumbling profits.

Strategic intelligence that is grounded in a foundation of evidence-based practices adds immense value to a company’s competitive health. We understand the changes and challenges of the competitive technology and telecommunications landscape in all its complexity:

  • Add-on technologies
  • Architecture changes and shifts
  • Changing business models
  • Emerging innovations and platforms of communication
  • New applications
  • Regulatory environmental changes
  • Pricing
  • Marketing
  • Sales force structure
  • Manufacturing capabilities
  • Technology innovations

Typical Technology and Telecommunications Services

Proactive Worldwide’s Technology and Telecommunications team specializes in gathering and analyzing hard-to-find information on a broad range of topics in these constantly changing industries. No research is the same—each project is 100% customized to fit each client’s needs.

The intelligence and insight we gain on each project is shared only with our client, ensuring that they maintain a unique competitive advantage over competitors. Typical studies that we execute on behalf of our clients include:

  • Benchmarking Analysis
  • Compensation Analysis
  • Competitor Perceptions
  • Customer Experience
  • Customer Loyalty and Retention Strategies
  • Customer Service Strategies
  • Emerging Technologies
  • Go-to-Market Strategy
  • Growth Areas and Strategies
  • Marketing Analysis
  • Organizational Assessments
  • Pricing Analysis
  • Product Assessments/Deep Dives
  • Product Development
  • Sales Channel Analysis
  • Sales Force Effectiveness
  • Sales Strategy
  • Service Chain Analysis
  • Service Level Analysis
  • Supply Chain Management
  • Win/Loss Analysis

Our Team

Our Technology and Telecommunications team has more than 50 years of experience and brings a wide degree of expertise, allowing our clients to optimize their business results within the complex environment they operate in. This team has a mix of strategic consultants, experienced client-side engagement mangers, well-trained analysts, and intelligence collectors that have an unparalleled ability to provide clear insight on a business or market landscape—as well as extract, piece together, analyze, and story board the roll out of key competitors’ strategies and tactics for better executive decision making.

Our Capabilities and Areas of Expertise

We assist our clients with making evidence-based decisions in the following areas:

  • Audio and video conferencing
  • Computer hardware manufacturing
  • Equipment and component manufacturing manufacturers
  • Network storage and management services
  • Online technology
  • Security services
  • Semiconductors
  • Software
  • System integrators
  • Wireless devices
  • Wireline and wireless services